Trust & Safety
Your home matters. So does your safety.
Every helper is vetted before they set foot in your home. Here's exactly what that means.
How We Vet Helpers
Screened before they ever show up
Identity Verified
Clear Boundaries Built In
Accountable After Every Job
Helpers follow a written conduct and privacy policy. Service boundaries are explicit — no childcare, medical care, or elder care. Household tasks only.
Every helper provides government-issued ID, personal references, and clears a police information check before accepting a single job.
Client feedback is collected and reviewed after every booking. Helpers who fall short of our standards don't get rebooked.
Scope & Conduct
Helpers are here for household tasks — laundry, organizing, errands, life admin, seasonal catch-up. That's the lane, and we stay in it.
Honest about what we do — and don't do.
No childcare. No medical or elder care. No unsupervised access beyond what the job requires. Booking and payment go through a secure platform — no cash-in-hand arrangements.
Questions about a specific task? Reach out before booking — we'll tell you whether it's in scope.
Ready to get a second set of hands?
Every booking is matched within 24 hours. No contracts, no minimums — just real help when your home needs it.
